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Use Cases · Collect Video

Watch your users explain what they actually think.

Send a recording link instead of a survey. Users answer your questions on camera, on their own time, and every answer comes back as a short, captioned clip your team will watch.

A recorded answer instead of a survey row

  1. A recording link asks one question of a whole cohort: “Where did you get stuck?”
  2. A survey panel fills in beside it: four rows of star ratings, four hundred and twelve responses, and no voice at all.
  3. Then an answer comes back and plays at full height — Nadia, a new signup, saying it in her own words, captioned and ready to share.
  4. The next respondent replaces her: Marcus, a power user, with the same question and a different answer.
  5. The survey has not changed. You can hear these two.

Tone of Voice Beats a Text Box

A survey answer tells you what someone typed. A recorded answer tells you whether they were annoyed, confused, or genuinely delighted.

Ask a Real Set of Questions

Walk users through several prompts in order — what they tried, where they got stuck, what they expected instead.

Cap the Answers

One, two, or three minutes per question. Long enough to get the story, short enough that people finish.

Ask Everyone, Not Just the Five You Could Book

The link goes out to a whole cohort at once, so your sample is your users rather than whoever had a free half hour.

Clips Your Team Will Actually Watch

Answers come back cut and captioned, so a user’s exact words can go straight into a roadmap review or a launch retro.

Run It Again Every Release

Duplicate the link, change the questions, send it after the next ship. Feedback becomes a routine instead of a project.

Ask your users on camera